Communication

Are You Really Available?

October 5, 2017
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Are you available? It’s so easy to answer yes to this question. Our intention is to be available but many times we send signals that say something very different. “My door is always open.” An open door doesn’t represent an open mind. Keeping your office door open is nice, but it’s meaningless if engaging in […]

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June 15 Webinar: How to Deal with Difficult People

June 13, 2017
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I hope you can join us this week for our next Impacting Leaders webinar! The webinar is How to Deal with Difficult People, and it’s available for you to attend, compliments of Impacting Leaders! This webinar is relevant for leaders at every level, and it will be focused on how you can minimize frustrations and conflict, […]

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Delayed Reaction

August 9, 2016
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Each month several leaders within our organization get together to learn about and discuss a different leadership-related topic. This month our conversation veered to how quickly we respond to the needs of our team, and one leader volunteered to share a self-admitted failure when she took too long to take action on behalf of one […]

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The Do’s and Don’ts of Terminating an Employee

July 21, 2016
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I’ve been blogging for nearly six years now, and I don’t think I’ve ever directly covered the topic of termination. I’d rather focus on how we can help struggling employees improve. However, when you have done what you can and the teammate has done what they can and it still just doesn’t work out, I […]

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Communications Webinar – You’re Invited!

May 2, 2016
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Join me for Impacting Leaders’ second Leadership Learning Series webinar of 2016! We’ll be talking about one of the top challenges faced by every organization – communication.

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Getting Beneath the Surface

March 22, 2016
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Have you ever been asked, “How are you doing?” only to have the asker already out of earshot by the time you turn to answer? If we’re honest, we’ve all probably been that question asker at some point. We’re busy, and we have enough challenges to deal with in our own lives, so we exchange […]

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Give Me the Bad News First

March 14, 2016
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I read an excellent article last week on fastcompany.com on the topic of communication amid uncertainty. It was fascinating! On the topic of uncertainty and the human brain, the authors noted the following: Given a choice, we’d rather experience an electric shock right now than not know whether we’ll get shocked later. That’s right: Pain is preferable to […]

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What Teams Value Most

March 4, 2016
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I’ve written and spoken on the subject of non-negotiables countess times this past year. It’s a topic we now cover with nearly every team we serve. What’s interesting is the themes that have emerged. Though the teams we work with are vastly different in their industry and their challenges – from retail, to heavy manufacturing, […]

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How to Tackle a Tough Conversation

February 29, 2016
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In last week’s webinar on stewarding your company culture in uncertain times, one participant asked about how they should go about talking to a colleague who was violating the company’s culture or non-negotiables. Regardless of your personality or communication style, here are some helpful guidelines when confronting a teammate or peer.

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Our Value Doesn’t Lie in Our Busyness

January 21, 2016
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We all have days, weeks, and sometimes seasons where our projects and commitments exceed our capacity. The question is, how do you handle it? You have two options. You can continue to rush around, frazzled and hectic because you have too much on your plate. (This does nothing to lower your own stress level, and […]

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