Conflict

June 15 Webinar: How to Deal with Difficult People

June 13, 2017
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I hope you can join us this week for our next Impacting Leaders webinar! The webinar is How to Deal with Difficult People, and it’s available for you to attend, compliments of Impacting Leaders! This webinar is relevant for leaders at every level, and it will be focused on how you can minimize frustrations and conflict, […]

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Are You Caught in Friendly Fire?

February 9, 2017
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You don’t need military experience for the words “friendly fire” to send a chilling and angry awareness through your spine. Someone was harmed but it wasn’t by our enemy – it was by someone on our own side, someone who was supposed to be fighting with us, not against us. Friendly fire happens in business […]

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The Pros and Cons of Assuming the Worst

April 21, 2016
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Last week I blogged about the importance of believing the best. So, what if you’re one of those people who naturally assumes the worst? Well, all hope is not lost! Ha! Actually, teammates whose minds naturally go to “what can go wrong” still bring a valuable perspective, even if it’s one of the glass being […]

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Serenity Now!

April 1, 2016
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I read this blog post yesterday that I immediately had to share with my team. It is that good. It’s not long. You should take a moment and read it. (Go ahead, I’ll wait right here). Don’t you love the author’s take on creating calm? Ah, calm! There are few things people are chasing after […]

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10 Qualities of Healthy Debate

March 25, 2016
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The ability to have healthy debate is a hallmark of a healthy team. Healthy debate allows us to share our thoughts, opinions, and even passionately disagree without causing harm or hurting the relationship. Unhealthy debates…well, just look at the most recent string of presidential debates (and the political process as a whole). When we can’t […]

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Getting Beneath the Surface

March 22, 2016
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Have you ever been asked, “How are you doing?” only to have the asker already out of earshot by the time you turn to answer? If we’re honest, we’ve all probably been that question asker at some point. We’re busy, and we have enough challenges to deal with in our own lives, so we exchange […]

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How to Survive Under a Crappy Boss

March 10, 2016
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I’ve written before on how to handle a difficult (okay, maybe crappy) employee, and while I’m tempted to write on how to handle a crappy president or president elect, I won’t. Ha! Today, I’ve been asked to write about how to survive under a crappy boss. Here are five tips:

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How to Tackle a Tough Conversation

February 29, 2016
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In last week’s webinar on stewarding your company culture in uncertain times, one participant asked about how they should go about talking to a colleague who was violating the company’s culture or non-negotiables. Regardless of your personality or communication style, here are some helpful guidelines when confronting a teammate or peer.

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Giving Forgiveness

February 14, 2016
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Who do you need to forgive? I don’t mean just saying, “I’m over it.” I mean real forgiveness. Who changes your heart for the worse when you think of or have to deal with them? Who are you fighting inwardly? At one time or another, we’ll all have to deal with someone who we wish […]

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When You and Your Teammate Just Don’t Get Along

October 22, 2015
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You’ve probably encountered this challenge if you’ve worked long enough or in a company large enough. You and another teammate just can’t seem to get along. Maybe you didn’t get off on the right foot. Maybe it was all a misunderstanding, or maybe the interpersonal conflict is intentional. Maybe they don’t like the way you […]

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