Critical Conversations

Are You Caught in Friendly Fire?

February 9, 2017
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You don’t need military experience for the words “friendly fire” to send a chilling and angry awareness through your spine. Someone was harmed but it wasn’t by our enemy – it was by someone on our own side, someone who was supposed to be fighting with us, not against us. Friendly fire happens in business […]

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The Do’s and Don’ts of Terminating an Employee

July 21, 2016
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I’ve been blogging for nearly six years now, and I don’t think I’ve ever directly covered the topic of termination. I’d rather focus on how we can help struggling employees improve. However, when you have done what you can and the teammate has done what they can and it still just doesn’t work out, I […]

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How to Tackle a Tough Conversation

February 29, 2016
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In last week’s webinar on stewarding your company culture in uncertain times, one participant asked about how they should go about talking to a colleague who was violating the company’s culture or non-negotiables. Regardless of your personality or communication style, here are some helpful guidelines when confronting a teammate or peer.

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When Grace Isn’t Grace Anymore

February 24, 2016
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Some leaders have a very small tolerance for below average performance, mistakes, and employees who take a while to get in their groove. Other leaders enjoy helping the stragglers and misfits work through their challenges and find success. Different jobs and different leaders have different levels of acceptability when it comes to the grace period […]

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Sometimes Being Uncomfortable is Okay

October 2, 2015
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In today’s world, or at least in the United States, most of us want to live in comfort! We want comfy homes and comfy cars and comfy clothes. We enjoy comfortable friendships and we like feeling comfortable in our jobs. We equate comfort with stability, harmony, and contentment, and who doesn’t want that? There is, […]

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Critical Conversations Webinar – You’re Invited!

March 2, 2015
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Many of you have kindly followed my blog for a few years now. I’d love it if you could join me on the next webinar my company, Impacting Leaders, is hosting in a few weeks! It’s on “How to Have Productive Critical Conversations,” and it’s complimentary for any leader looking to improve in their approach […]

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What to Do When You’re Fed Up

February 26, 2015
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I had a great conversation with a colleague the other day, and like many coaching moments, it began with a great question: When you’re fed up leading a “problem” employee, how do you not let your frustrations impact the way you lead that person as well as the other people on your team? The truth […]

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Don’t Take it Personal

January 22, 2015
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“Don’t take it personal!” Haha! Isn’t that a statement we’ve ALL said and heard at least a handful of times in our lives? When we’re the ones saying it we usually mean that our comments or criticisms aren’t meant as an insult or an attack. We’re just focused on the issue at hand. When we […]

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What’s Your Performance Review Mindset?

October 27, 2014
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If you’ve read any of my past posts on performance reviews (Putting the Fun Back in Performance Reviews, Performance Reviews: Character Issues vs. Skill Set Issues, Performance Review Mishaps), you know I like them and I look forward to doing them each year! Performance reviews should be treated as growth conversations, and if you enjoy […]

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5 Common Characteristics of Successful Boardroom Meetings

August 1, 2014
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There are few places riper for productive discussions, contentious debate, smart decisions as well as disastrous ones than around the boardroom table. In my experiences both as a participant and an observer in various boardroom discussions over the years, I’ve identified the five most common characteristics of successful meetings around the boardroom table.

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