Service

The Culture Doesn’t Have to Define You

April 11, 2016
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Though I know firsthand that there are many kind, hardworking, positive and helpful employees who work within every state and federal agency, we all know that some entities have a well-known and less-than-positive reputation that causes us to cringe at the mere idea of having to call or visit them. For example, if you just Google, […]

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Servant Leadership Webinar – You’re Invited!

October 12, 2015
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I hope you can join me on Impacting Leaders’ final Leadership Learning Series webinar of 2015! We’ll be talking about servant leadership. The webinar is “Real Servant Leadership Produces Real Business Results,” and it’s available for you to attend, free of charge! This webinar is relevant for leaders at every level, and it will be focused on […]

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Does Your Team Feel Like a Burden?

May 6, 2015
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Performers hate being burdensome. Most will go out of their way to avoid feeling like they are inconveniencing or saddling their teammates or leader with problems or projects. Yet, many times we make our teammates feel like they are a burden by unintentionally communicating that we are too busy to serve them or too important […]

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4 Indicators That You’re Serving Too Much

February 9, 2015
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Serving is an essential leadership action. It’s the first thing I tell new leaders to do when they begin a new job: serve. Don’t worry about your title or your salary. Just serve; the career advancements and the money will follow. But serving isn’t just reserved for the newest members on the team. Serving becomes […]

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Don’t Waste Your Adversity

September 29, 2014
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Adversity… the space where God does amazing things in and through us. It’s motivating to me that the word “adversity” starts with “ad.” It makes me realize that when adversity hits us we become an ad, an advertisement, a commercial. What message are we sending when adversity hits us? Are we advertising something others will want […]

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How Underdogs Become Leaders

June 9, 2014
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Like most everyone else who follows the Triple Crown races, I was rooting for California Chrome to win the Belmont Stakes this past weekend. I like that he started out this season as an unknown, but two men believed in him. His journey became an exciting one to follow! I’ve always been one to believe […]

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Pay it Forward

April 17, 2014
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Pay it forward. The phrase alone makes us feel all warm and fuzzy inside, doesn’t it? We love it when the car in front of us at the Starbucks drive through “pays it forward” by paying for our cup of coffee, and we, in turn, pay it forward by buying a cup for the car […]

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Fill the Gaps

November 14, 2013
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Remember that scene in “Rocky” when Sylvester Stallone’s character explains his attraction to Adrian? Quite simply, he says, “…she’s got gaps, I got gaps, together we fill gaps.” His rudimentary explanation may not be eloquent (or romantic), but it’s great for illustrating how two people can complement each other. Of course, we shouldn’t strive to […]

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Achieve Real Significance

August 20, 2013
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Sunday evening CBS News aired a “60 Minutes” episode that included a story about Paul Tudor Jones II, a billionaire hedge fund manager/philanthropist who founded The Robin Hood Foundation, an organization that has raised and given away over a billion dollars in the past 25 years to fund charter schools as well as job training and […]

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Get Out of the Way

August 8, 2013
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Last week I had one of those fulfilling, rewarding, crazy and chaotic mornings with several planned and pop-up calls and conversations with clients. Fulfilling and rewarding because I love getting to talk to and strategize with the leaders I help support, especially when it’s on the fly! Crazy and chaotic because I had several other […]

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