communication

Communications Webinar – You’re Invited!

May 2, 2016
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Join me for Impacting Leaders’ second Leadership Learning Series webinar of 2016! We’ll be talking about one of the top challenges faced by every organization – communication.

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Getting Beneath the Surface

March 22, 2016
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Have you ever been asked, “How are you doing?” only to have the asker already out of earshot by the time you turn to answer? If we’re honest, we’ve all probably been that question asker at some point. We’re busy, and we have enough challenges to deal with in our own lives, so we exchange […]

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Give Me the Bad News First

March 14, 2016
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I read an excellent article last week on fastcompany.com on the topic of communication amid uncertainty. It was fascinating! On the topic of uncertainty and the human brain, the authors noted the following: Given a choice, we’d rather experience an electric shock right now than not know whether we’ll get shocked later. That’s right: Pain is preferable to […]

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What Teams Value Most

March 4, 2016
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I’ve written and spoken on the subject of non-negotiables countess times this past year. It’s a topic we now cover with nearly every team we serve. What’s interesting is the themes that have emerged. Though the teams we work with are vastly different in their industry and their challenges – from retail, to heavy manufacturing, […]

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How to Tackle a Tough Conversation

February 29, 2016
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In last week’s webinar on stewarding your company culture in uncertain times, one participant asked about how they should go about talking to a colleague who was violating the company’s culture or non-negotiables. Regardless of your personality or communication style, here are some helpful guidelines when confronting a teammate or peer.

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When You and Your Teammate Just Don’t Get Along

October 22, 2015
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You’ve probably encountered this challenge if you’ve worked long enough or in a company large enough. You and another teammate just can’t seem to get along. Maybe you didn’t get off on the right foot. Maybe it was all a misunderstanding, or maybe the interpersonal conflict is intentional. Maybe they don’t like the way you […]

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Sometimes Being Uncomfortable is Okay

October 2, 2015
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In today’s world, or at least in the United States, most of us want to live in comfort! We want comfy homes and comfy cars and comfy clothes. We enjoy comfortable friendships and we like feeling comfortable in our jobs. We equate comfort with stability, harmony, and contentment, and who doesn’t want that? There is, […]

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Catch People Doing Right

July 1, 2015
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Have you ever worked for a leader who always zeroed in on what was wrong about a process or a project? If we follow every praise with a “but…” or if every discussion turns into a critical evaluation, our teammates begin to dread interacting with us. Eventually, they quit asking for feedback (if they can […]

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5 Leadership Lessons for Graduates

May 27, 2015
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Graduation season is upon us! Whether your child is graduating from high school or college, the anxiety can easily mount as we get used to loosening our reins (Note: I did not say let go! Ha!). I’ve been a blessed mother of three beautiful children, two who graduated from college and now our baby of […]

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Tell or Ask? That is the Question.

March 27, 2015
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Communication is always, and I mean ALWAYS, a top challenge among the companies we serve, and I have a hunch it’s a challenge in 99 percent of all organizations. As leaders, we have our own unique set of communication challenges, and one of those lies in how we communication with the people on our teams. […]

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